Hospitals
Bring requests from different departments into one screen for your international patient office — departments see their own leads, management sees the whole process.
Example scenario
The international patient office collects requests from different departments on one screen. With roles and permissions, each department sees its own leads while management follows the whole process in reports.
Workflow
Requests from different countries and channels are collected in the international patient office.
Requests are assigned to the relevant department's coordinator by treatment.
Quote and insurance documents are added to the patient record.
Transfer, accommodation and admission steps are shared with the operations team.
Treatment and follow-up run from the same record.
With customisable dashboards, see new, in-progress and quoted leads for each department on one screen.
Leads by department
With manager, sales and coordinator roles, each user sees only the records they're authorised for.
| Manager | Sales | Coordinator | |
|---|---|---|---|
| See all leads | |||
| Create quotes | |||
| Access reports |
With manager, sales and coordinator roles, each user sees only the records they're authorised for.
Quote, insurance, transfer, accommodation, operation and post-op steps in one record.
Data-processing practices aligned with KVKK, GDPR and HIPAA requirements.
Infotec Group's 20 years of experience with hospital information, PACS and laboratory systems.
Wease and Infotec Group references
Some of Wease's customers, alongside hospitals, medical centres and laboratories using healthcare software from Infotec Group, Wease's parent company.
Yes. With assignment rules and role-based permissions each department accesses only its own leads, while management follows the whole process in reports.
Wease CRM works with data-processing practices aligned with KVKK, GDPR and HIPAA requirements, and access is limited by role-based permissions.
We assess integration needs as part of Custom Software and, with Infotec Group's hospital information system experience, can build a solution for your organisation.
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Demo
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