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Aesthetic & hair transplant clinics

Lead management for aesthetic and hair transplant clinics

Don't lose a single lead in busy campaign periods of DMs and WhatsApp messages — answer your hottest leads first.

  • Instagram DM and WhatsApp in one list
  • Answer hot leads first
  • Channel reports
Request a Demo See the workflow
Instagram DM12

  • Lucas B.

    Hi! I've sent my photos for a hair transplant.

    3 photos received
    EK

  • Ece T.

    Merhaba, burun estetiği için ne zaman müsaitsiniz?

    SY

  • Chloé D.

    Bonjour, je voudrais un devis pour une greffe de barbe.

    EK
Sample data

Sound familiar?

  • Campaign periods bring more messages than the team can handle
  • The same lead writing on different channels creates duplicates
  • It's unclear which lead to answer when

Example scenario

During a busy Instagram campaign, no DM gets lost. Leads who send photos, ask for prices or are waiting for a date are separated by status colour, so the team answers the hottest leads first.

Workflow

A patient journey at an aesthetic or hair transplant clinic

  1. 1

    Ads and DMs

    Messages from Instagram or Facebook land in the inbox with a channel badge.

  2. 2

    Automatic assignment

    Leads are assigned to the right agent by language and treatment.

  3. 3

    Photos and pre-assessment

    Photos requested from the patient are added to the record and prepared for the doctor's review.

  4. 4

    Quote and date

    The quote is sent and a reminder is set for a suitable date.

  5. 5

    Operation and follow-up

    Post-op check-ups and feedback are followed in the same record.

The inbox in busy periods

In campaign periods every DM is sorted by status colour, so the team answers red and yellow leads first.

  • Prioritisation by status colour
  • Reminders and alarms
  • Ready-made message templates
You have timeBe quickAct now
  • James O.L-20418 Follow-up dueEK
  • Omar H.L-20413NB
  • Deniz A.L-20417SY
  • Lena M.L-20416MA
  • Olga S.L-20415AT
Sample data

Channel and agent reports

See in real time how many leads each channel brings and how your agents are progressing.

  • Leads by channel
  • Agent performance
  • Customisable dashboards

New leads

219

Avg. first reply

6 min

Conversion

18%

Leads by channel

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • E-mail
Sample data

With Wease CRM

  • Instagram DM and WhatsApp in one place

    All campaign messages land in the same list with a channel badge.

  • Priority by status colour

    Green, yellow and red statuses show which lead needs an answer first.

  • Automatic assignment by language

    Each lead goes straight to an agent who speaks their language.

  • Channel reports

    See in real time how many leads each channel brings and how they convert.

Frequently asked questions

Do Instagram DMs come into Wease CRM?

Yes. Once you connect the Instagram DM channel, incoming messages appear in the inbox and are assigned according to your rules.

How do I know which lead to answer first in busy periods?

Status colours (green, yellow, red) and priority sorting show which leads need an answer first; reminders make sure you don't miss a follow-up.

Can separate teams handle hair transplant and aesthetics?

Yes. Set assignment rules by treatment and use roles and permissions so each team sees its own leads.

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Demo

See Wease CRM with your own workflow

Fill in the form and our team will get in touch to plan a demo around your channels and team structure.

  • A demo tailored to your channels and team
  • Setup and migration plan
  • Plan and pricing recommendation
+90 546 182 50 00info@wease.io